Because of Dennis's willful & wanton disrespect for me as a customer I will be on a campaign to take Ashley Stewart lack of customer service down. I will do my best to ensure that every person I encounter who even thinks of shopping at your store knows that the customer service there lacks any compassion or honesty. Dennis lied to me on the call no less than three times. Then he followed his lies up with contempt disrespect & defensiveness. He yelled at me. Called me a liar. And then hung up on me. If this is how you all treat your customers I find it hard to believe that you all are still in business but I also know that your sales have hit a slump and that is why you're attempting to diversify your product mix with shoes, but a diversified product assortment will never override quality & fair & honest customer treatment considering this is all a result of your organization sending an email falsely advertising a discount on shoes. However if you're not going to properly honor your advertisements your phone operators cannot afford to accuse the customer of not being able to read or understand what the email states.
This is the email Dennis told me stated it was only good for 24 hours. Did my English degree fail me?
From God's Lips To Mine.....
Begin forwarded message:
From: Ljt28 <ljt28shop@gmail.com>
Date: October 25, 2012, 10:19:23 AM CDT
To: "orderverification@efashionsolutions.com"
30% Off Shoes -Starts Now Can't see images? Click here
Don't Miss Out! Add updates@membersashleystewart.com To Your Address Book!
Share
You are receiving this message because ljt28shop@gmail.com subscribed to Ashley Stewart.
To update your preferences Click Here. If you wish to unsubscribe, please: Click Here
eFashion Solutions - 80 Enterprise Avenue South - Secaucus NJ 07094
No comments:
Post a Comment
talk to me......